Terms and conditions of sale

Last updated: 24 October 2026

1. Who we are

This website is operated by REKOVER, Avenue de l'Espinette Centrale 31, 1640 Rhode-Saint-Genèse, Belgium. Contact: rekover.boutique@gmail.com. Full legal information is in the legal notice.

2. Scope

These terms and conditions of sale apply to all orders placed on this website by consumers. By placing an order, you accept them.

3. Products

Our products are wellness and relaxation devices. They are not medical devices and do not replace medical advice. Read the manual before use and, if you have a health condition, are pregnant or injured, ask a doctor first. Photos are as accurate as possible but are not contractually binding.

4. Prices

Prices are shown in euros, including all taxes. Shipping is free to Belgium, Luxembourg and the Netherlands. The price that applies is the one displayed when you order.

5. Order and payment

Your order is final once paid. You receive a confirmation by email. Payment is secure, using the methods offered at checkout. We may refuse or cancel an order in case of a payment problem, suspected fraud or if a product is out of stock; in that case, you are refunded in full.

6. Shipping

Shipping zones, times and conditions are described on our Shipping and returns page.

7. Right of withdrawal

You have 14 days from receipt to withdraw from your purchase, under the conditions on our Shipping and returns page.

8. Legal guarantee

All products come with the 2-year legal guarantee of conformity from delivery. Please report any defect as soon as you notice it.

9. Liability

We are not liable for damage resulting from use that does not follow the manual or the product's intended use. Nothing in these terms limits your statutory consumer rights.

10. Personal data

How we process your data is described in our privacy policy.

11. Disputes

These terms are governed by Belgian law, without depriving you of the protection of the mandatory rules of the country where you live. If there is a problem, email us first: we always look for an amicable solution. You can also contact the Belgian Consumer Mediation Service free of charge (mediationconsommateur.be).